“We would like to express our sincere kudos to John from AMAC Explore for his recent assistance with our travel plans. Without his help our trip would have been horrendous, given the weather conditions.”
We had set up our trip to Las Vegas to stay at the Mirage Hotel and Casino. It was a Thursday through Tuesday booking. But a few days before we were to leave, we were advised by the airline to consider changing our Thursday flight to avoid cancellation due to impending snowy weather. Since there were no other flights available on Thursday, this required booking a Friday flight. When we called AMAC Explore about also chang- ing our hotel reservation, we learned that the Mirage would be canceling the entire reservation if we could not arrive on Thurs- day as planned. But John at AMAC Explore was able to cancel the original reservation
and successfully rebook our stay for Friday through Tuesday. He stayed in touch with us throughout the entire process and was even able to get us a better rate than our original booking! To John, we express our
appreciation for a job well done.” - Gene and Vickie N. (AMAC MEMBERS)
21 21 AMAC MAGAZINE . 844-887-2622 . or visit amac.us/benefits for more info. + content
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